It’s been 5 years now that the SI, our baby has grown into a big family. Since its family, we want to treat everyone equally and do not want to compromise on quality. However big we grow, we still want to keep a track of everything and keep everyone happy. Hence, we want our esteemed clients to have their guidance incorporated into our vision and strategic plan.
We believe a feedback form can help us know what our client’s perspectives are. This is not only to maintain or improve customer satisfaction but it also feeds us with information such as what do our customers want from us. So, after thoughtful study of our services, we created a feedback form. Here, we must thank our client Anu Joelsson giving her valuable suggestions in preparing the final format of our feedback form. We truly appreciate her time and efforts to make this possible.
We completely understand that customer feedbacks may be positive or negative. Of course, it is always good to receive a positive one, which means that our customers are satisfied about the services offered by us.
SI is being perceived by a business that cares, we are open for criticism. When delivered the right way, at the right time, criticism is in fact highly motivating. Hence, we welcome negative feedbacks and request your suggestions and solutions. If there are no suggestions then we have no idea on how to deal with the problems.
For a negative feedback, we promise to quickly rectify the issues specified by you as soon as possible. We will certainly endeavor to respond when we make the change/s.
Hence, we request you all to provide us your legitimate feedback and suggestions for improvements in the future.