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Thursday, May 26, 2011

Key Things That Made Us Go with SI .. By a Client

We as Team SI have always tried our best in providing our patients, good and standardized service. Below are the few lines, which one of our client expressed about how they feel about us in one of our email. It makes us feel 'Proud'. Thank you so much for loving Team SI.


Dear Dr. Sudhir,

It is truly a joy for me to be a tiny part of your success. Just keep up the good spirit of letting everyone feel special and important! :) There were/are some key things that made us go with SI and why we have been so satisfied. One of these things was that it was you as founder and MD, who took the time to answer all of my 3 millions of questions, never letting me feel troublesome or stupid. I know it is a hard work for you!  Also, both you and Dr.Yash always thought about the best chances for us, never pushing us to start the process earlier. I still remember how you both wrote to me to take my time with weaning Jenni because it could be emotional for both of us. It still warms my heart when I think of your words. As we were new and about to make our choice of clinic, many other clinics sent us some standard "copy-paste" replies or replied very short and incomplete, also letting us wait in weeks. It is hard to build up trust in such a delicate matter, especially if you never have met each others in person and you are thousands of kilometers apart. Copy-paste replies just don't work.
We really got this family-feeling when we visited SI, everybody working in same direction, for the "good thing" and we never got this  "baby-fabric-feeling" that the Swedish media so keenly wants to serve about surrogacy in India. Unfortunately, I'm sure there are both good and bad clinics in India, just as everywhere in the world. It was wonderful for us to learn that you take truly good care of your surrogates, they are as important as the IP's. And of course, that you carefully choose out your SM. This has to be a win-win situation for both IP's and SM, other ways it would be very wrong. We also had so good experience with both your lawyer, Amit and your kind drivers, Vikas and Ajit. Last but definitely not the least, we truly enjoyed spending time with you and Dr. Yash in Mumbai. You are such wonderful persons and I'm so happy to know you!
  
Great hugs and lots of good energy to you all - including our SM. We are awaiting our scan result with great excitement!
Anu
The above content is put with the kind permission of the client.

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